Chemical
Contact

Our Locations

Our Locations

CHEMICALS & MACHINERY PTE LTD
HEAD OFFICE

7500A Beach Road
#10-306 The Plaza,
Singapore 199591

T +65 6292 1723

F +65 6297 2825

SALES & TECHINCAL CENTRE/WAREHOUSE

6 Tanjong Penjuru Crescent
Singapore 608971

T +65 6265 9311

F +65 6264 0908

Our Locations

PT GK INDUSTRY
SALES OFFICE/ DKP Warehouse Complex

Jl. Raya Cangkir, KM.21 Block B/08, Driyorejo, Gresik, East Java - 61177

T +62 31 98540268

JAKARTA SALES & TECHNICAL CENTRE / WAREHOUSE

Jl. Industri Selatan, Bizpark QQ 2 No. 7, Jababeka II, Pasir Sari, Cikarang Selatan, Bekasi, West Java - 17530

+62 21 8932 8858

CM CHEMICALS & MACHINERY SDN BHD
SALES & TECHNICAL CENTRE / WAREHOUSE

No. 16 Jalan Maju Cemerlang 3
Taman Perindustrian Maju Cemerlang
81800 Ulu Tiram, Johor, Malaysia

T +607 859 0278

F +607 859 0287

CHEMICALS & MACHINERY THAILAND CO. LTD.
SALES & TECHNICAL CENTRE / WAREHOUSE

63/56 Fueng Suk Village 2, Soi 6, Banbuathong Subdistrict Bangbuathong District Nonthaburi 11110

T +662 001 0685

F +662 011 0686

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RATE US

Thank you for taking time to participate in our Customer Satisfaction Survey.
Your participation and cooperation in this endeavor is highly appreciated.

Rating:
Point Score 1 – Poor (Requires immediate attention)
Point Score 2 – Below Average (Some room for improvement)
Point Score 3 – Average (Meets requirements)
Point Score 4 – Good (Above expectations)
Point Score 5 – Excellent (Exceeding expectations)
 
CATEGORYASSESSMENT ITEMSSCORE

A. Product quality

Product acceptance by internal quality control

1 2 3 4 5

 

Product assurance

 

Product performance

 

Product reliability

 

Quality ranking comparative to
Competitors

 

Product packaging standard and
condition

Reason for assessment:

     

B. Delivery performance

On Time Delivery

 

Packaging condition upon delivery

 

Ease of identification

 

Accuracy of delivered items

Reason for assessment:

     

C. Correspondence

Clarity in communication

 

Service request response time

Reason for assessment:

     

D. Technical & Engineering aspects

Product knowledge

 

Ability to provide solution

 

Quality ranking comparative to technical support by competitors

Reason for assessment: